Privacy Policy
How to Request a Copy or Deletion of Your Data, How Long Records Are Kept and What We Collect and When.
How to Request a Copy or Deletion of Your Data
If you wish to request a copy of the personal data we hold about you, or ask for it to be deleted, please use the contact page on the site. We will respond in accordance with Malaysian personal data protection law. Your request will be processed without undue delay. We may need to verify your identity before fulfilling the request, but we will not charge a fee for reasonable access or deletion requests.
How Long Records Are Kept
Contact form submissions are retained only as long as needed to address your enquiry. Once the matter is resolved, the records are deleted within a reasonable period. Server logs are kept for a limited time, typically up to several months, and then automatically deleted. We do not hold any data longer than necessary for the purposes described in this policy.
What We Collect and When
When you submit a contact form on the site, we collect the information you provide, such as your name, email address, and message. This is only gathered at the moment you voluntarily send it to us. Our web server also automatically records certain technical data each time you visit. This includes your IP address, browser type, and the pages you view. This information is collected without any action on your part.
Why Each Type of Data Is Held
The information you submit through a contact form is held solely to respond to your enquiry or request. We do not use it for any other purpose without your consent. Server logs, such as your IP address and browser details, are kept to maintain the site's security, diagnose technical issues, and understand how visitors use the platform. This helps us improve the user experience.
Cookies and What Happens If You Turn Them Off
The site uses cookies to remember your preferences and analyse traffic. These small files help the platform function smoothly and enhance your visit. If you disable cookies in your browser, some features of the site may not work correctly. You may still browse the lobby, but certain personalised settings and optimisations will be lost.
Who Data Is Shared With
We share your data with analytics and hosting providers who act strictly on our instructions. These third parties help us operate the site and understand its usage, but they are not permitted to use your information for their own purposes. Your personal data is never sold to any third party. We do not share it for marketing or advertising outside of the services required to run the platform.
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